Notes
Slide Show
Outline
1
Introduction to Customer Care Module
2
Property
  • Floor Plans
  • Property Care Condensation, Ventilation
  • Fitted Equipment Serial Numbers
  • Garden pH of Soil
  • Meter and Fuse Locations
  • Drainage Scheme
  • Stop-Cock
  • Carpets
  • Security, Locks and Alarms
  • Power Outlets, Cabling TV Aerials
  • Restrictions Covenants
  • Heating System
  • Smoke Detectors
  • FAQs e.g. Radiator Bleeding
3
Customer Care
  • Customer Care Details
  • CDE Feedback Form
  • Ethical Policy
  • Fault Reporting and Progress Chasing
  • NHBC Certificate
4
Local
  • Council
  • Gas Electricity and Telephone
  • Churches
  • Garden Centres
  • Decorating Suppliers
  • Carpet Fitters
  • Schools
  • Transport
  • Library
  • DIY
  • Sports Swimming
  • Post Office
  • Nursery
  • Multimap™ and Upmystreet
  • Cinema
  • What’s On
  • Gymnasium
5
Emergency
  • Pharmacy
  • Doctors Dentists
  • Police
  • Plumbers
  • Legal
  • Developer
  • Keys Information
6
Personal
  • Containing:


  • Personal Information
  • General Data Repository
  • Insurance Details
  • Personal Property Photographs
  • Numbers for Licences and Certificates
  • Email Account Details Neighbourhood Watch
  • Residents
7
Services
  • Restaurants
  • Takeaways
  • Babysitting and Child Minding
  • Decorators
  • Plumbers
  • Gardeners
  • Cleaning
  • Movers
  • Legal
  • Carpet Laying
  • Tiling
  • Cable Broadband and Sky
8
News
  • Developer News
  • Information Dissemination from Developer
  • Shared Area for Residents
  • Weather
  • Tide Tables